We all know that critical part of BEing Fantastic and WOWing our customers is consistency - As I always say "you can't just be Fantastic on Tuesdays!"

This is a great tool that you should use every couple of months in your business to check that you are being consistent but also improving all the time - Consistent standards aren't enough, as important as they are, all they will do is keep you at the same level consistently - CONSISTENTLY STANDING STILL!

 Not what anyone means by...

There are so many keys to BEing Fantastic all of which I discuss in my book 'Fantastic - When Good Is Not Enough, but the key to it all is Passion.

It's an overused word but what does it mean? For me it's all about the 'WHY' - it's not what we do it's why we do it that gives us the drive, perseverance and determination to do what we do. It's no good setting goals and knowing 'where' you are going, what you want to achieve if you don't know why you want it.

 I will always remember chatting...

I have always believed that we can all do it right! We can all be fantastic at whatever it is we want to do – the difference between the successful people and everyone else is that they do it right – they are fantastic – CONSISTENTLY.

But how? Are they sub-human – somehow different to the rest of us?

Maybe they don’t get sick, feel tired, have hangovers, relationship problems or bad moods?
Or, are they exactly they same as everyone...

You don't follow people you don't trust!

I have a dear friend - I have known him many years - I think he is great - but... I don't trust him!!

He never turns up for anything on time, if he turns up at all. He say's he is going to organise things but doesn't. He borrows money and forgets to pay it back sometimes. Strangely this all part of his charm!! We all love him but we don't trust him because he is so inconsistent, he doesn't follow through, he doesn't do what he says he is going to.

A few...

The simple step? Well it should be, but it obviously isn't otherwise we would all be doing it! So what is it?

Being fantastic at what you do all starts with a simple step. Decide to BE Fantastic at what ever you do - right now. Of course there is still loads to change, lots of things to take action on. But it all starts with a decision - a decision to BE Fantastic at what you do. 

Identify three things now that you are good at - that's right - good at!

You probably expected me to say 'weaknesses' but actually the first change I always recommend is to take what you are good at and become...

On these first steps of your journey to BEing Fantastic, let's be clear about something I call the Positive Attitude Myth.

THE ALMIGHTY BATTLE BETWEEN NOW AND THE FUTURE!

In a world of such rapid change creativity is becoming a critical skill - so many people tell me that they don't think they are creative, but we all are - we would not survive without being creative.