5 steps to WOW Customer Service

People may forget what you said..
People might forget what you did...
But people will never forget how you made them feel.

Wow customer service, to me, is going beyond our customers’ expectations..

Wow in the dictionary means expressing astonishment or admiration. The verb - to
impress and excite someone greatly.  Simple, one might think? So, why is it that I am constantly frustrated with how I see people getting spoken too, looked at and looked after!!  

I run an amazing 3 part...

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