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Learn the Strategies of Businesses that Thrive in Tough Times

NOW WHAT?! - IT'S TIME TO THRIVE!

As we prepare for a 'new' normal in the coming months I thought I could perhaps throw some perspective on the future. I'm not a fortune teller - nobody really knows what it's going to be like, however as many of you know, I am a compulsive learner - which means that I do have an idea from the history of past recessions of the type of businesses and individuals that have a chance of prospering in the next few years!

History tells us that many of today's...

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Three Steps to Survive a Coronavirus Shutdown


Three steps to survive a Coronavirus shutdown:

(Well actually 4, I’ve decided to throw this one in before we even start!):

Try to stop panicking - I understand, of course I do - the economic knock on from this is affecting all of us, let alone the concerns we share for vulnerable members of our family etc. 

However, one thing I try to live by as much as possible, is to make sure I don’t worry about things I can’t control - with all the news of people dying etc. coming...

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The Almighty Battle between 'Now' and 'The Future'!

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It's that time of year when we all start thinking about the future. All the things we want to change; goals, resolutions, whatever you want to call them. 

We really mean it when we set these goals, so why is it so difficult to keep it going and achieve the changes we want?

It's because of the power of NOW.
Of course, this is a positive power - when you understand the value of the NOW, understand that it is the only time we are actually alive - living, breathing. Only then do you know...
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11 Top Tips For Instagram Beginners!

Even if you don't want to accept it, we all understand the importance and impact of having a well run social media profile for our business. But without proper time to dedicate to learning and experimenting, it can be a bit daunting. 

So here are a few tips for getting your Instagram off the ground! 


1. Go public! 
If you want to be found, make sure your profile is set to 'public'. 

2. Get a Business Account
Set your account type to ‘business’ to get access...

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5 TIPS FOR ENTERING INDUSTRY BUSINESS AWARDS

Have you been inspired by all the inspirational award speeches popping up in your social media feeds lately; Lady Gaga, Olivia Colman… Rami Malek?
“It’s not about the award, it’s the journey to the award…”.
Or maybe you have no idea what I’m talking about and you’re thinking what on earth is a Rami Malek?

Either way, we’ve put together our 5 top tips for anyone considering entering industry business awards.


 

  1. THINK LIKE A JUDGE
...
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5 steps to WOW Customer Service

People may forget what you said..
People might forget what you did...
But people will never forget how you made them feel.

Wow customer service, to me, is going beyond our customers’ expectations..

Wow in the dictionary means expressing astonishment or admiration. The verb - to
impress and excite someone greatly.  Simple, one might think? So, why is it that I am constantly frustrated with how I see people getting spoken too, looked at and looked after!!  

I run an amazing 3 part...

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WHERE IS YOUR PROFIT GOING?

It is possible to run a very profitable business in the salon industry - but… only if you have your two key variable costs under control! - If you don’t, then a strong profitable business is almost impossible!!

These two variables are your stock and salary costs.

Firstly, what does variable mean?
Well simply, they vary according to your sales - the higher your sales, the higher these will be - unlike a fixed cost, say for example your business rates, which will be the...

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IT'S NEVER TOO LATE TO CHANGE!

It was the first day at university and the young man was excited about the future that lay ahead. Whilst exploring the campus he turned a corner and nearly knocked over an elderly professor. "Oh my goodness" he exclaimed, "I'm so sorry professor!".

"That's ok son," the man said, "but I'm no professor - I'm a student and it's my first day here".

The young man was shocked and before he realised that he was possibly being insensitive he blurted out "But you're so old - I'm sorry - I didn't...

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DEVELOP A HABIT OF CHANGE (inc VIDEO OF THE WEEK!)

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Whether you like it or not we live in a world of change.

What that means for some of us is that we need to develop change strategies - I've talked about this for years and when this video popped up this week I knew it had to be my Video of the Week - it's only a short one, but it's spot on.

We all understand the need to train and develop ourselves - so why not train yourself for the biggest challenge we face in life today - change!

When you are constantly making small changes you are...

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VIDEO OF THE WEEK - RITA ORA

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I'm a big fan of Rita Ora, and not just because she's gorgeous ;)

I've seen a few interviews and always been impressed by her attitude - she understands so clearly that talent alone is not enough - you have to make it happen and then make sure you keep on growing.

Excellence is a journey remember, not a destination!!

This is a video from the brilliant Evan Carmichael who has an amazing You Tube channel. He takes  online content about people and then creates top 10 secrets of success...
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