Hi, I'm Alan and thanks for visiting - So what's it all about? I'm the author of 4 books, with the most recent one 'FANTASTIC' reaching No 2 in the best seller charts. I believe that whatever you do, whether its in work or life, just being 'good' is simply not enough anymore. Good is the new 'nice'! I don't want to be a good parent, husband, friend - I want to be a fantastic one. In business it's not even about 'want' - you NEED to BE Fantastic to stand out from the crowd today.
Dom began his hairdressing career fresh out of school, before heading to London’s Covent Garden to work as a trainee hairdresser at the world...
Known as the "hairdresser’s hairdresser", Vivienne is currently based in New York City; but her story began in her hometown of London where she studied at the London College of Fashion. After...
From a win in the the Dragon’s Den, to overcoming some of life's toughest hurdles - Jules has an incredible story that is testament that with the right mindset there really is no such word as ‘can’t. Hear how turning an awful situation into a great opportunity...
Have you been inspired by all the inspirational award speeches popping up in your social media feeds lately; Lady Gaga, Olivia Colman… Rami Malek?
“It’s not about the award, it’s the journey to the award…”.
Or maybe you have no idea what I’m talking about and you’re thinking what on earth is a Rami Malek?
Either way, we’ve put together our 5 top tips for anyone considering entering industry business awards.
People may forget what you said..
People might forget what you did...
But people will never forget how you made them feel.
Wow customer service, to me, is going beyond our customers’ expectations..
Wow in the dictionary means expressing astonishment or admiration. The verb - to impress and excite someone greatly. Simple, one might think? So, why is it that I am constantly frustrated with how I see people getting spoken too, looked at and looked after!!
I run an amazing 3 part...
It is possible to run a very profitable business in the salon industry - but… only if you have your two key variable costs under control! - If you don’t, then a strong profitable business is almost impossible!!
These two variables are your stock and salary costs.
Firstly, what does variable mean?
Well simply, they vary according to your sales - the higher your sales, the higher these will be - unlike a fixed cost, say for example your business rates, which will be the...
"That's ok son," the man said, "but I'm no professor - I'm a student and it's my first day here".
The young man was shocked and before he realised that he was possibly being insensitive he blurted out "But you're so old - I'm sorry - I didn't...
Whether you like it or not we live in a world of change.
What that means for some of us is that we need to develop change strategies - I've talked about this for years and when this video popped up this week I knew it had to be my Video of the Week - it's only a short one, but it's spot on.
We all understand the need to train and develop ourselves - so why not train yourself for the biggest challenge we face in life today - change!
When you are constantly making small changes you are...
Here we go folks - this weeks video!
I love this guy - Tim Urban - his blog is great, check it out.
Really funny but interesting look into why we procrastinate and then finishing with a great insight. Procrastination hurts us when there is no deadline! And so many of the big things we need or want to do have no deadline - or do they!!
Enjoy and please leave a comment if you are enjoying my video of the week series xx
It's in my Flipboard magazine here...
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